Jewelry Repair

Most jewelry repairs are completed within 3–5 business days after the estimate is approved. More extensive repairs or restorations may require additional time. Because our jewelry repair shop is located on-site in Montgomery, we can also accommodate select same-day and express repairs. Our team will discuss the expected turnaround time when evaluating your jewelry.

Yes! One of the advantages of choosing Diamonds Rock is our fully equipped, on-site jewelry manufacturing and repair facility. Our experienced jewelers perform repairs right here in our Montgomery location, using traditional craftsmanship alongside modern technology, including precision laser welding. This allows us to maintain quality control throughout the repair process while offering convenient turnaround times.

Absolutely! We welcome jewelry purchased from other retailers, inherited pieces, and items that have been enjoyed for generations. Whether your jewelry needs a simple adjustment, routine maintenance, or a more extensive restoration, our jewelers will evaluate the piece and recommend the appropriate repair options.

Yes! We offer express repair services for select jewelry repairs, depending on the work required and our jeweler's availability. Services such as ring sizing, stone tightening, and certain chain or clasp repairs may qualify for expedited service. We recommend calling ahead to discuss your repair needs and availability.

We stand behind the quality of our craftsmanship. Our jewelry repairs include a 90-day workmanship guarantee covering the specific work performed. Normal wear and tear, accidental damage, and unrelated issues are not included. Our team will explain any applicable warranty details when reviewing your repair.

Many rings can be resized, but certain designs and materials require special consideration. Rings with diamonds or gemstones extending around the entire band, intricate settings, or alternative metals such as tungsten and titanium may have resizing limitations. Our jewelers will evaluate your ring's construction and recommend the best solution for achieving a comfortable, secure fit.

When performed properly, ring sizing should preserve the appearance and structural integrity of your jewelry. Our jewelers carefully evaluate the ring's construction, stone settings, and overall condition before beginning the resizing process. Following the adjustment, the ring is professionally refinished to create a seamless appearance. If we identify any concerns that could affect the ring during sizing, we'll discuss those with you beforehand.

Yes! We offer diamond and gemstone replacement services for a wide variety of jewelry. Our team evaluates the original setting and any remaining stones to determine the appropriate size, shape, color, and quality for a replacement. Whether you're replacing a small accent diamond or a larger center stone, we'll help you explore options that complement the original design.

White gold naturally contains gold alloyed with other metals, which can leave it with a slightly warm undertone. Most white gold jewelry is finished with rhodium plating to achieve its bright white appearance. Over time, this plating gradually wears away, allowing the underlying metal color to become more noticeable. Our on-site polishing and rhodium plating services can restore the bright, beautiful finish of your white gold jewelry.

If your ring becomes difficult to remove, avoid pulling or forcing it, as this can increase swelling. Elevating your hand and using a gentle lubricant may help if the swelling is minor. If the ring remains stuck, professional removal may be necessary. Diamonds Rock can assist with ring removal and evaluate the ring for resizing or repair afterward. If you're experiencing significant swelling, pain, numbness, or changes in finger color, seek immediate medical attention.

We recommend having frequently worn jewelry, especially engagement rings and wedding bands, professionally inspected approximately every six months. Over time, everyday wear can affect prongs, settings, and other components that secure your diamonds and gemstones. Regular inspections help identify potential issues before they become more extensive repairs. Diamonds Rock offers complimentary jewelry inspections at our Montgomery showroom.