Jewelry Repair
Expert Jewelry Repair in Cincinnati & Done On-Site
Looking for expert jewelry repair in Cincinnati, Ohio? At Diamonds Rock Jewelers in Montgomery, Ohio, your jewelry never has to leave our building. Our full-service jewelry factory and repair shop is located on-site, directly alongside our showroom, where our experienced jewelers handle everything from ring sizing, stone tightening and prong repair to chain repair, rhodium plating, laser welding, and complete jewelry restoration.
As a local, family-owned Cincinnati jeweler with more than 90 years of combined experience, we pair old-world craftsmanship with today's advanced jewelry repair technology. Repairs are completed with a quick turnaround, and express jewelry repair services are available for select repairs when you need your jewelry back even faster. Whether we're restoring a treasured heirloom or maintaining a piece you wear every day, your jewelry stays in the hands of our skilled craftsmen from start to finish.
Ring Size
Whether your ring feels too tight or too loose, our expert jewelers are here to help. Our professional resizing service ensures the perfect fit—without compromising the beauty or integrity of your jewelry.
Jewelry Cleaning
We utilize specialized techniques and advanced equipment to remove dirt, oils, and tarnish from your cherished items, preserving its beauty and value for years to come.
Stone Tightening
Our skilled jewelers meticulously inspect your jewelry, address any issues with prongs or settings, and ensure that each stone is firmly secured.
Rhodium Plating
Is your white gold jewelry losing its luster? Consider our rhodium plating service. Our experts apply a thin layer of rhodium to your jewelry, imparting a bright, white sheen and offering protection against tarnishing and scratches.
Laser Welding
Our precision laser welding service allows us to repair delicate jewelry with exceptional accuracy. This advanced technique creates strong, clean repairs while minimizing heat exposure to surrounding stones and sensitive areas.
Engraving
Make your jewelry truly personal with custom engraving. From names and initials to dates and meaningful messages, our skilled jewelers can add a lasting personal touch to rings, pendants, bracelets, and more.
Chain & Clasp
A broken chain or damaged clasp doesn’t have to mean the end of a favorite piece. Our jewelers expertly repair chains, replace worn clasps, and restore secure connections so you can wear your jewelry with confidence.
Custom Design
Bring your vision to life with a one-of-a-kind piece designed just for you. Our jewelers work with you from concept to completion, creating custom jewelry that reflects your personal style, story, and inspiration.
Jewelry Repair Frequently Asked Questions
How long does jewelry repair take?
Most repairs are finished in 3–5 business days from the day you approve the estimate, not from drop-off.
Simple sizing, a loose stone, or a clasp can often be done while you wait. Restoration is quoted at intake.
Do you send repairs out or do them here?
Here. The shop is on the other side of the showroom wall at 5017 Cooper Rd in Montgomery. Your jewelry
never leaves this building. You are welcome to walk back and see the bench.
Can you repair jewelry I didn’t buy from you?
Yes. We repair jewelry from anywhere — another store, an estate sale, a grandmother’s jewelry box. You do
not have to have bought it here, and we will not ask you to.
Do you offer same-day or express repair?
Yes. Some repairs — sizing, a loose stone, a clasp — can be done while you wait, for an upgrade fee. Call
ahead at (513) 793-7772 and we will tell you honestly whether yours is one of them.
Is there a guarantee on your repair work?
If a repair we performed fails within 90 days, we will make it right at no charge. The guarantee covers our
workmanship. It does not cover new damage, lost stones from wear after the repair, or work another shop
does later.
Can any ring be resized?
Most can. Eternity bands, tension settings, tungsten, and titanium are the usual exceptions — tungsten and
titanium typically cannot be sized, and a full-eternity band often has to be remade. Bring it in. We will tell you
before anything is touched.
Will resizing damage my ring?
Done correctly, no. We size from the shank, protect the stones, and refinish the piece so the work
disappears. If a ring is too thin, stone-set all the way around, or already repaired poorly, we will say so on the
estimate rather than force it.
My stone fell out — can you match it?
Usually. We match color, cut, and measurements from the remaining stones or from the empty seat. If the
original was a specific diamond, we document it at intake and source a match — lab or natural, your call.
Why did my white gold turn yellow?
White gold is gold alloyed with white metals, then plated with rhodium. The rhodium wears. The yellow you
see is the gold underneath, not the piece “going bad.” We strip, polish, and re-plate it.
How do I get a stuck ring off?
Do not force it. Ice water, elevation, and a little dish soap free most of them. If it is swollen, cut the band —
we would rather rebuild a shank than injure a finger. Walk in. We will get it off, then talk about sizing beads or
a comfort fit so it does not happen again.
How often should I have my rings checked?
Twice a year is the honest cadence — once if you barely wear it, more if it is an everyday engagement ring.
Prongs wear quietly. A free inspection here takes a few minutes and is the cheapest insurance you will ever
buy for a diamond.